Privacy Policy
1. Information We Collect
We collect personal information when you:
- Create an account
- Place an order
- Contact us through forms or chat widgets
- Subscribe to updates or marketing
- Opt in to receive SMS communications
This information may include your name, email address, phone number, billing and shipping addresses, order details, and any other information you voluntarily provide.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders
- Send order and shipping confirmations
- Provide customer support
- Respond to inquiries and chat requests
- Send optional marketing or feedback requests (with your consent)
- Improve our website and customer experience
3. Payment Processing
Payments are securely processed using third-party gateways. We accept payments via Authorize.net (with Chase Payments as the processor), PayPal, e-transfer, and in-store debit/credit. We do not store your complete credit card details.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, track website usage, and support marketing efforts. This includes tools such as Google Analytics. You can adjust your browser settings to decline cookies, but some features may not function properly.
5. SMS Text Messaging and Consent
By opting in to receive SMS messages (through our chat widget, contact forms, or other means), you consent to receive text messages from Performance Plus Distributors Inc. related to ProCharger Supercharger Systems. These messages may include:
- Customer support responses to your inquiries
- Transactional messages such as appointment confirmations or payment links
- Occasional marketing messages (no more than once per month)
- Requests for feedback about your experience
- Requests to confirm if you'd like to leave a public review, with a link provided if you agree
SMS messages may be sent by staff or through automated systems (e.g., appointment reminders). Message and data rates may apply. You can opt out at any time by replying STOP.
Your SMS preferences and related information are stored securely in our internal CRM system. These messages are never sold or shared with third parties outside of necessary service providers that enable message delivery.
6. How We Share Your Information
We share your personal information only as necessary to fulfill your orders, operate our website, and deliver services. This includes sharing data with:
- Shipping carriers and freight partners (e.g., Canada Post, UPS, ShipTime, Freightcom)
- Payment gateways and processors
- Analytics and marketing platforms (e.g., Google Analytics)
- Our internal CRM and web development partner, Click Theory
We do not sell your personal information to third parties.
7. Data Security and Hosting
We use technical and organizational measures to protect your data. This site is currently hosted on servers located in the United States. Hosting locations may change in the future. All data is stored securely with access controls in place.
8. Your Rights and Choices
You can access, update, or delete your personal information by logging into your account or contacting us directly. You may opt out of marketing emails at any time using the unsubscribe link provided in the email.
9. Children’s Privacy
This website is not intended for children under the age of 13. We do not knowingly collect information from individuals under this age. If you believe we have inadvertently collected such information, please contact us so we can delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Your continued use of the site constitutes your acceptance of any changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Performance Plus Distributors Inc.
Saskatoon, Saskatchewan, Canada
Email: admin@trendycreations.ca
Privacy Policy
1. Information We Collect
We collect personal information when you:
- Create an account
- Place an order
- Contact us through forms or chat widgets
- Subscribe to updates or marketing
- Opt in to receive SMS communications
This information may include your name, email address, phone number, billing and shipping addresses, order details, and any other information you voluntarily provide.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders
- Send order and shipping confirmations
- Provide customer support
- Respond to inquiries and chat requests
- Send optional marketing or feedback requests (with your consent)
- Improve our website and customer experience
3. Payment Processing
Payments are securely processed using third-party gateways. We accept payments via Authorize.net (with Chase Payments as the processor), PayPal, e-transfer, and in-store debit/credit. We do not store your complete credit card details.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, track website usage, and support marketing efforts. This includes tools such as Google Analytics. You can adjust your browser settings to decline cookies, but some features may not function properly.
5. SMS Text Messaging and Consent
By opting in to receive SMS messages (through our chat widget, contact forms, or other means), you consent to receive text messages from Performance Plus Distributors Inc. related to ProCharger Supercharger Systems. These messages may include:
- Customer support responses to your inquiries
- Transactional messages such as appointment confirmations or payment links
- Occasional marketing messages (no more than once per month)
- Requests for feedback about your experience
- Requests to confirm if you'd like to leave a public review, with a link provided if you agree
SMS messages may be sent by staff or through automated systems (e.g., appointment reminders). Message and data rates may apply. You can opt out at any time by replying STOP.
Your SMS preferences and related information are stored securely in our internal CRM system. These messages are never sold or shared with third parties outside of necessary service providers that enable message delivery.
6. How We Share Your Information
We share your personal information only as necessary to fulfill your orders, operate our website, and deliver services. This includes sharing data with:
- Shipping carriers and freight partners (e.g., Canada Post, UPS, ShipTime, Freightcom)
- Payment gateways and processors
- Analytics and marketing platforms (e.g., Google Analytics)
- Our internal CRM and web development partner, Click Theory
We do not sell your personal information to third parties.
7. Data Security and Hosting
We use technical and organizational measures to protect your data. This site is currently hosted on servers located in the United States. Hosting locations may change in the future. All data is stored securely with access controls in place.
8. Your Rights and Choices
You can access, update, or delete your personal information by logging into your account or contacting us directly. You may opt out of marketing emails at any time using the unsubscribe link provided in the email.
9. Children’s Privacy
This website is not intended for children under the age of 13. We do not knowingly collect information from individuals under this age. If you believe we have inadvertently collected such information, please contact us so we can delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Your continued use of the site constitutes your acceptance of any changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Performance Plus Distributors Inc.
Saskatoon, Saskatchewan, Canada
Email: admin@trendycreations.ca